HelloKindred automates ESG reporting across 5 global locations
Global staffing company automated ESG tracking, monitoring and reporting leveraging TSCNetZero
Industry: Staffing and Human Resources
Company size: 500+ employees
TSC Solution used: TSC NetZero
Use cases:
- ESG Bookkeeping and quarterly data collection
- Custom ESG reporting system established across 5 countries
- Carbon accounting assessment across Scope 1, 2, and 3 emissions with granular mapping
- ESG and GHG Materiality Assessments
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- Data gap identification and prioritisation
- 500+ hours saved annually through automation
- 90% improvement in data quality with structured reporting
- 60-70 % decrease in redundancy across ESG data streams
Building a data bridge to connect people with the planet
The global talent and staffing sector is undergoing a pivotal shift with clients, investors, and regulators increasingly expecting not just operational excellence, but measurable commitments toward environmental, social, and governance (ESG) performance. In this dynamic context, HelloKindred, a purpose-led staffing and talent experience company operating across the US, UK, South Africa, India, and Canada, began proactively building its sustainability foundation.
With over 25 years in the industry, serving over 200+ clients across continents, HelloKindred has always believed in creating meaningful partnerships not just with clients, but also with people and the planet. While the company was not yet mandated to disclose ESG metrics, leadership recognised that staying ahead of the curve meant investing in robust systems today to support long-term sustainability goals tomorrow.
That’s where it collaborated with India’s oldest climate tech provider, The Sustainability Cloud (TSC), over a six-month pilot project. HelloKindred adopted TSC NetZero, an automated, cloud-based ESG platform designed to turn fragmented data into structured insights. From GHG inventorisation to custom ESG reporting, the solution offered HelloKindred an integrated approach that aligned perfectly with its values of proactive impact and transparency.
Automating ESG Systems from the Ground Up
HelloKindred had previously worked with consultants to build basic carbon reports, but these were static and retrospective in nature. With no automated system in place, the company lacked both real-time insights and a mechanism to apply ESG data to strategy. The goal was to replace this fragmented system with a live dashboard for data collection, ESG bookkeeping, and reporting across five countries
To address this, HelloKindered implemented TSC NetZero, a sustainability management software platform, on a 6-month pilot basis. The aim was to leverage the platform’s ESG solution to automate and digitise data collection, accounting and reporting.
Aligning ESG Goals with HelloKindred’s Core Values
Understanding where to begin is often the hardest part of an ESG journey. The first step of this process was to conduct an ESG materiality assessment, identifying which issues were most relevant to the company’s operations and stakeholders.
Since HelloKindred works deeply in the human capital space, metrics related to worker well-being, human rights, and equitable hiring were prioritised the most. The assessment also revealed a growing need to track environmental indicators such as energy use across office locations, digital carbon footprint from remote operations, and supplier-level impact.
With these insights, a priority list of metrics was to serve as the custom ESG metric framework, complete with guidelines on what to track, how to collect it, and how to report it.
Transforming Carbon Accounting from an Annual Chore to a Real-Time System
Previously, HelloKindred’s carbon accounting process used an annual consultant-led reports structure, which made it difficult to embed emissions management into everyday decisions.TSC conducted a full GHG materiality assessment and mapped all applicable Scope 1, 2, and 3 activities based on the company’s operations, supply chain, and technology use. Our team identified key data gaps and automated the GHG inventory creation process. With quarterly reporting cycles now in place and a centralised emissions dashboard, HelloKindred is positioned to reduce redundancies, monitor emissions across markets, and take corrective action early, no more waiting 12 months to understand last year’s impact.
Based on these findings, HelloKindred adopted a custom ESG framework with clear guidelines on what to track, how to measure it, and how to report it across departments and geographies.
Strengthening Teams Through Training and Tools
An important part of this pilot project was ensuring HelloKindred’s internal teams had the right knowledge to lead their ESG and sustainability. TSC organized interactive workshops for the employees covering topics like ESG frameworks (GRI, SDGs), Scope 1/2/3 differentiation, and how their specific roles contribute to long-term sustainability outcomes. Teams were able to directly engage with the platform, explore metrics, and understand the why behind each data point.
For HelloKindred, this pilot was not just a reporting exercise, it also included an operational shift in the organisation across the globe. From fragmented efforts to integrated sustainability. The 6-month pilot proved how proactive, tech-led ESG systems could drive:
- Better data and insights
- Stronger strategy alignment
- More inclusive internal engagement
- Significant efficiency gains
As a global talent enablement firm, HelloKindred has always focused on empowering people and sustainability is an extension of that mission. Through our pilot engagement with The Sustainability Cloud, we’ve been able to elevate our ESG efforts from a static annual reporting structure to a more real time strategic practice. The platform brought transparency to our carbon accounting, streamlined data collection across five geographies, and helped us identify material issues that truly matter to our people and stakeholders such as human rights etc. This integration strengthened our cross-functional alignment and gave us a cohesive foundation to build upon. As we expand our sustainability commitments, this system will play a critical role in scaling our initiatives, increasing accountability, and embedding ESG principles across our business globally.
Pratul Gautam
Operations Director, HelloKindredSetting the Standard for ESG in Human Capital–Driven Industries
HelloKindred’s ESG transformation shows that sustainability is as critical for service-oriented and people-first industries as it is for heavy sectors. By shifting from fragmented reporting to a unified, automated system, the company not only improved data quality and efficiency but also strengthened its role as a future-ready employer. This pilot highlights a larger shift: ESG and human capital are inseparable, and digital-first systems like TSC NetZero enable organizations to bridge people and planet. For the global talent sector, HelloKindred’s approach offers a blueprint for how proactive, data-driven, and values-aligned ESG practices can create both credibility and long-term competitive advantage.